Further Information

This section includes links to further information, guidance, and resources, to help apply the principles of patient supported quality improvement and education in practice.

Quality Improvement

The Health Foundation conduct research and evaluation on quality and quality improvement and provide a wide range of resources. They put ideas into practice through a range of improvement programmes.

Health Foundation Quality Improvement made simple: This guide provides an overview of organisational or industrial approaches to quality improvement. It is written for a general healthcare audience. It offers an overview of some common approaches used to improve quality, including where they have come from, their underlying principles and their efficacy and applicability within the healthcare arena.

QI learning (http://elearning.ascqi.co.uk) is an e-learning programme designed to introduce health and social care professionals to the science and practice of quality improvement (QI). It is based on 'Quality Improvement in Primary Care: the essential guide' co-authored by Niro Siriwardena (Lincoln) and Steve Gillam (Cambridge). The programme is designed for medical, nursing, allied health and social care professionals together with healthcare managers working in a variety of settings. 

Patient and Public Involvement

Teaching and Learning

The National Coordinating Centre for Public Engagement provides a wide range of information to support service user and carer involvement in higher education e.g. benefits of getting involved (for University, staff, public).

Your Voice Counts; how patients and the public can influence education and training to improve health and health care better skills better jobs better health.

Working Together, Learning Together (toolkit): This offers a flexible set of resources for people who work in universities in health, social care and social work departments and faculties who are currently developing the involvement of service users and carers in teaching programmes.  It provides advice and examples, which can be used to support the processes of engagement.

Involving service users and carers in your teaching: This learning package concentrates on preparation and practical issues for involving people with teaching and speaking to students. Developed by service users, carers, lecturers and education technologists at the School of Health Sciences, The University of Nottingham.


INVOLVE (2012) Briefing notes for researchers: public involvement in NHS, public health and social care research. NHS National Institute for Health Research: available as an online resource for researchers on how to involve members of the public in research.

INVOLVE (2012) Public information pack (PIP). How to get actively involved in NHS, public health and social care research. This resource is for members of the public. It is made up of four booklets on the following themes:

  1. So what is it all about? www.invo.org.uk/posttypepublication/the-public-information-pack-pip/
  2. Getting started www.invo.org.uk/posttypepublication/the-public-information-pack-pip-2/
  3. Finding out more www.invo.org.uk/posttypepublication/pip-3-finding-out-more/
  4. Jargon buster www.invo.org.uk/posttypepublication/pip-4-jargon-buster/

Reward and Recognition

Principles of payment for reimbursement of expenses and payment for involvement in line with current national policies including the NHS England document Patient and Public Voice Expenses Policy (Feb 2015) and INVOLVE internal payment policy.